Refund policy
Last Updated: July 14, 2026
At SheComb, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order.
Returns Eligibility
You may request a return within 7 days of delivery if:
• The item is damaged upon delivery
• You received the wrong product
• The product has a manufacturing defect
To initiate a return, please contact us at:
📧 shecomb.official@gmail.com
📱 WhatsApp: +92 370 3570794
Kindly share clear photos or video proof of the issue.
Returned items must be:
• Unused
• In original condition
• In original packaging
Non-Returnable Items
We do not accept returns for:
• Change of mind
• Used products
• Minor color variations due to lighting
• Sale items
• Gift cards
Return Process
If your return request is approved:
• We will provide return instructions
• Items sent without prior approval will not be accepted
• Return shipping charges may apply unless the error was on our side
Refunds
Once we receive and inspect the returned item:
• Approved refunds will be processed within 5–10 working days
• For Cash on Delivery orders, refunds will be issued via bank transfer or mobile wallet
If more than 15 working days have passed since approval, please contact us.